maanantai 30. toukokuuta 2016

Vaikuttava korkeakoulu - pitäisikö koulutuksen laatua mitata?


Korkeakoulut kehuvat valmistuneiden työllistymisastella. Parhaimpien työllistymisaste on suuruusluokkaa 95 %. Tämä on mainio suoritus, kun maan keskimääräinen työttömyysaste on 10%. Ilmeisen vaikuttavaa toimintaa, vai onko?

Mielestäni kannattaa kuitenkin kysyä, mittaako hyvä työllistymisaste koulutuksen laatua? Ei välttämättä. Kannattaa esim. huomioida, että työllistymismittarilla kaikki pääkaupunkiseudun korkeakoulut sijoittuvat hyvin. Kyseessä on välillinen mittari. Hyvä työllistymisaste voi olla seurausta esim. pelkästään siitä, että korkeakoulu sijaitsee pääkaupunkiseudulla.

Peliteoria puhuu signaloinnin käsitteestä. Kyse on siitä, että työnantaja ei tiedä onko nuori tyyppiä "tyhmä ja laiska" vai "terävä ja ahkera". Toki opiskelija itse tietää kumpaa tyyppiä on, mutta jotenkin tämä tieto pitäisi välittää myös potentiaaliselle työnantajalle. Potentiaalinen työnantaja on ns. epätäydellisen informaation armoilla. Tästä seuraa se, että nuoren kannattaa hakeutua opiskelemaan, jotta hän voi signaloida potentiaaliselle työnantajalle, että hän on todennäköisesti ”ahkera ja terävä”. Voi siis olla, että maan keskimääräistä työttömyysastetta hiukan korkeampi työllistymisaste kertoo vain siitä, että korkeakoulu toimii kohtalaisen kelvollisena signaloinnin välineenä.

Ajatusleikkiä voi hiukan jatkaa ja edelleen kärjistää. Voihan olla niin, että ”terävä ja ahkera” tyyppi osaakin jo kaiken, minkä korkeakoulussa  opetetaan, mutta hänen on silti pyrittävä korkeakouluun signaloidakseen työnantajalle osaamisensa. Tätä taustaa vasten on mielenkiintoista seurata, miten systeemin ulkopuolelta tulevien maahanmuuttajien koulutustaso Suomessa arvotetaan.

Suomalainen yksityinen sektori ei ole pärjännyt kansainvälisessä kilpailussa. Tämän perusteella voi mielestäni kysyä, mättääkö jokin koulutuksessamme, kun yksityinen yrityssektori ei pärjää kansainvälisessä kilpailussa.

Koulutuksen laadusta kannattaa olla aidosti huolissaan.

Nuoren uusi työnantaja ei enää ole epätäydellisen informaation varassa. Työnantaja voi päivittäin seurata ja todentaa uuden työntekijänsä ”terävyyden ja ahkeruuden”. On mielenkiintoista nähdä, miten uusi työnantaja huolehtii uuden työntekijänsä osaamisesta. Työntekijää ei muuten lähetetä takaisin korkeakouluun oppia saamaan. Mahdollisesti työntekijä lähetetään projektijohtamisen kurssille tai pätevöitymään laatuasiantuntijaksi tai tietojärjestelmäosaajaksi. Tavoitteena on saada sertifikaatti, jolla työnantaja puolestaan osoittaa (signaloi) oman pätevyytensä palvelumarkkinoilla.

Mielestäni on henkistä laiskuutta puhua vaikuttavuudesta ja työllistämisasteesta. Meidän on mielestäni aidosti paneuduttava ja keskusteltava tarjoamamme koulutuksen laadusta. Ammattikorkeakouluista koulutamme ammattimiehiä ja -naisia. Olen pitkään ollut huolissani siitä, että emme riittävästi paneudu nykyaikaisiin työkaluihin eli ohjelmistoihin. Kynällä ja paperilla (tai pelkällä Excelillä) ei nykyaikaista kirjanpitoa, digimarkkinointia, toiminnanohjausta, logistiikkaa tms. opeteta.

tiistai 24. toukokuuta 2016

Creative destruction of the University system in Finland


Online education has been shaping the way we educate ourselves. There is nothing new in this. Personally I have already concluded six courses on Coursera and I am planning to participate in courses provided by universities like Stanford, Princeton and Cornell. I have no plans in conducting a local university online course in Finland.

In my local community Finland, I have been talking and writting about the challenge and benefit of online challenging universities to change for almost five years now. In my opinion, it is the structures of the incumbent university system that is preventing change.

Here are a few tests I recommend you to conduct to assess the current state of art in online education in Finland. In this way you will also be taking part in the revolution and in building a new university system in Finland.

1 Search, register and pay online for an online course

A modern university is online. Go to your search engine. Type in what you would like to study. You should land on e.g. a university web page or on the page of an online course provider, an aggregator like Coursera or Eliademy  (a global start-up in Finland). Click the course you want, register and pay for it, if it has a price. You will gain access to the course and everything including course access should follow almost automatically.

To bench mark the current state of affairs go to the home page of your local university and see if they have an online offering on their front page. As a point of reference my university does not have an online offering on its front page and this is despite the fact that I have been talking about it for close to five years.

2. Test the digital processing of course information

We all know that the processes of firms are becoming digital. This also in many ways changes the way companies work. New processes can be designed, which are far more efficient compared to the old. This digital process re-engineering should also be taking place at universities.

Courses accomplished in other universities are often accepted as part of a new degree the student is studying. As a test go to the university you are a student of and try and find this process and register your prior courses electronically for acceptance as part of your new degree.

My present benchmark is that in my online course offering I am also indicating which e.g. online Coursera courses I will accept as alternative ways of accomplishing the course. For the occasional student who has been unable or late to attend the actual course I have tailored alternative solutions. In practice the student suggests an alternative and after consideration I perhaps accept it. The key point is that after finishing the course, the student fills in the acceptance process electronically and all I have to do is give my electronic acceptance (electronic signature) and forward the accepted course to be registered as part of a degree.

The current benchmark is that many of these case have been handled in paper format and the process takes time and the flow of the process can’t be monitored and does not get monitored. A concern is also that no one has a view to the big picture. Could I e.g. with the six courses I have accomplished on Coursera get 30% of a bachelor of business administration degree in some Finnish university?

3 Asses the digital tools

When you have a carpenter coming round to your house for a renovation job, I am sure you will do a quick assesment of his potential skills by having a glimpse at his tool box. No tools – no skill, a lot of brand new unused tools – no skill. The same thing you should do to your university and its online course. Today’s tools are computer programs. When you enroll into a course, be sure to check that you will be using software to do the job. I do not mean Microsoft office tools, but things like doing accounting with an accounting program etc.

The current bench mark is that in my teaching, I am struggling with the tools issue. On the one hand tools alone do not help and in many cases one needs live data (e.g. accounting data or data of stocks in store) to play around with and that is not easy to have access to. There is also a lot of free software out there, which luckily helps.

Teaching business administration has been one of the cheapest i.e. lowest cost degrees. A university more or less gets the same amount of money from the government for each degree independent of the subject. A business degree is profitable to the university. From a perspective of strategy it is “the milking cow”. Ironically, for this reason many universities want to have a business degree on their course offering. This leads into a lock in situation in which universities are unwilling to invest in software tools to teach. I have been voicing my concern publically that our teaching is incompetent. It is sad to see that we are potentially building an unskillful future generation.

You might have noticed that I have talked nothing about what an online course is like. These tools are developing at a fast pace and it is a topic for another post. Please also note that I do not believe online will replace face to face. It is simply that online and face to face teaching have to develop a mutually beneficial relationship.

You will also notice that I am addressing you the student. I am not addressing the industry. In fact we proud ourselves in Finland that we have a strong collaboration between universities and the industry. Unfortunately our economy is not doing well and my concern is that our local industry will not help the universities out of their present predicament. In fact history has shown that the university-industry relationship in Finland has led into embeddedness and into an inefficient interdependency. When Nokia was at the top of its game and contributed to almost 4% of the gross national product of Finland, no university was able to voice out a concern. Today most Finns would agree with me that at the turn of the millennium our community was unable to challenge Nokia in a constructive way. The universities were too much dependent on industry opinion.

For this reason I look at you the student to change our universities. You have the vote to cast. Walk out, do not study in Finland, go to Coursera like I do, challenge us to change. On May the third Suomen Ekonomit (Business alumni of Finland) released a proposal to build a digital university of economics.  This was a big step. The alumni are proposing change.

It is the students, the alumni, which will disrupt the university education system in Finland. Go out there and do it!